Resources
Everything you need to know about GigCX and how to access the power of the gig economy to elevate your customer experience.
![](/images/media/resources/Ep 23 blog image.png?w=727&h=413&filt=greyscale&fit=crop&fm=pjpg)
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Balancing Generative AI with the need for humans in CX, with Kate Bradley Chernis
Podcast
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In this episode, we speak with Kate Bradley Chernis, founder and CEO of Lately.AI.
![](/images/media/resources/quality - blog.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Ensuring quality in a GigCX environment
Article |![](/images/media/resources/blog preview image - abbie expert.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Meet Abbie, GigCX Expert for L'Oréal
Article |![](/images/media/resources/work preferences - blog.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Remote workers want to stay remote – What does it mean for contact centers?
Article |![](/images/media/resources/diversity - blog.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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How the gig economy brings Diversity & Inclusion to CX
Article |![](/images/media/resources/agents vs experts - blog.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Contact center agents vs. Gig experts - What’s the difference?
Article |![](/images/media/resources/customer journey - blog.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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The role of the GigCX Experts in the customer journey
Article |![](/images/media/resources/cropped-images/Shutterstock_667647034-0-0-0-0-1666806940.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Meet John Carlo, GigCX Expert for Samsung
Article |![](/images/media/shutterstock_1135452359BW.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Why your business should consider GigCX
Article |![Mike Havard - New Limitless Chairman](/images/media/resources/blog-featured-images-3.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![Mike Havard - New Limitless Chairman](/images/media/resources/blog-featured-images-3.png?w=535&h=304&fit=crop&fm=pjpg)
Welcome Mike Havard: 5 minutes with our new chairman
News |![](/images/media/experts/shutterstock_144275518.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Meet Kevin, GigCX Expert for Zwift
Article |![](/images/media/resources/Report contributors - blog.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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11 CX experts share their views on GigCX
Article |![](/images/media/resources/Exec summary - blog.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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