Resources
Everything you need to know about GigCX and how to access the power of the gig economy to elevate your customer experience.
Balancing Generative AI with the need for humans in CX, with Kate Bradley Chernis
Podcast
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In this episode, we speak with Kate Bradley Chernis, founder and CEO of Lately.AI.
Experience Management within a GigCX Model, with Aimee Lucas
Podcast |
Introducing Secure Access - GigCX Experts can now do anything Contact Center Agents can
News |
Creating and sustaining a focus on customer experience, with Ian Golding
Podcast |
AI and GigCX: Delivering personalized customer experiences
Article |
How GigCX is your competitive advantage, with David Avrin
Podcast |
Meet Megan, GigCX Expert for eBay
Article |
Cultivating empathy in CX, with Natalie Petouhoff
Podcast |
How the evolution of GigCX is impacting the path of customer service
Article |
Designing a Customer-Centric Culture in a Gig Crowd, with Annette Franz
Podcast |
Improving CSAT and NPS with Gig-based Customer Experience
Article |
Meet Ian, GigCX Expert for Dell
Article |
