Resources
Everything you need to know about GigCX and how to access the power of the gig economy to elevate your customer experience.
![](/images/media/resources/Ep 23 blog image.png?w=727&h=413&filt=greyscale&fit=crop&fm=pjpg)
![](/images/media/resources/Ep 23 blog image.png?w=727&h=413&fit=crop&fm=pjpg)
Balancing Generative AI with the need for humans in CX, with Kate Bradley Chernis
Podcast
|
In this episode, we speak with Kate Bradley Chernis, founder and CEO of Lately.AI.
![3 Keys to Provide the Best Customer Experience](/images/media/resources/NEW IMAGES/3-customer-service-takeaways-1024x536.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![3 Keys to Provide the Best Customer Experience](/images/media/resources/NEW IMAGES/3-customer-service-takeaways-1024x536.jpg?w=535&h=304&fit=crop&fm=pjpg)
3 keys to provide the best customer experience
Article |![](/images/media/resources/NEW IMAGES/cropped-images/Expert Home Barefoot bw-0-0-0-0-1638212602.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![](/images/media/resources/NEW IMAGES/cropped-images/Expert Home Barefoot bw-0-0-0-0-1638212602.jpg?w=535&h=304&fit=crop&fm=pjpg)
Meet Janet, GigCX Expert for eBay
Article |![](/images/media/resources/NEW IMAGES/cropped-images/Expert Kitchen bw-0-0-0-0-1638212652.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![](/images/media/resources/NEW IMAGES/cropped-images/Expert Kitchen bw-0-0-0-0-1638212652.jpg?w=535&h=304&fit=crop&fm=pjpg)
Study: Nearly two-thirds of consumers more likely to buy from brands with real user customer service reps
Article |![](/images/media/resources/NEW IMAGES/cropped-images/Expert Student bw-0-0-0-0-1638212696.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![](/images/media/resources/NEW IMAGES/cropped-images/Expert Student bw-0-0-0-0-1638212696.jpg?w=535&h=304&fit=crop&fm=pjpg)
How subscription-based businesses can improve CX
Article |![](/images/media/resources/NEW IMAGES/cropped-images/Meeting bw-0-0-0-0-1638212731.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![](/images/media/resources/NEW IMAGES/cropped-images/Meeting bw-0-0-0-0-1638212731.jpg?w=535&h=304&fit=crop&fm=pjpg)
Meet Laura, GigCX Expert for Sage
Article |![](/images/media/resources/NEW IMAGES/cropped-images/meeting-customers-bw-0-0-0-0-1638212755.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![](/images/media/resources/NEW IMAGES/cropped-images/meeting-customers-bw-0-0-0-0-1638212755.jpg?w=535&h=304&fit=crop&fm=pjpg)
Why you need to have a GigCX strategy, now
Article |![](/images/media/resources/NEW IMAGES/resource_example.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![](/images/media/resources/NEW IMAGES/resource_example.jpg?w=535&h=304&fit=crop&fm=pjpg)
Volatile demand - CX pain points
Article |![||](/images/media/resources/pride-blog.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![||](/images/media/resources/pride-blog.png?w=535&h=304&fit=crop&fm=pjpg)
What does Pride mean to you?
Article |![](/images/media/resources/NEW IMAGES/resource_example_2.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![](/images/media/resources/NEW IMAGES/resource_example_2.jpg?w=535&h=304&fit=crop&fm=pjpg)
How do Experts Gig?
Article |![](/images/media/resources/2021-gigcx-infographic-blog.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![](/images/media/resources/2021-gigcx-infographic-blog.png?w=535&h=304&fit=crop&fm=pjpg)
Infographic - 2021 GigCX Report
Article |![](/images/media/resources/NEW IMAGES/cropped-images/shutterstock_1188795577-0-0-0-0-1638212883.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![](/images/media/resources/NEW IMAGES/cropped-images/shutterstock_1188795577-0-0-0-0-1638212883.png?w=535&h=304&fit=crop&fm=pjpg)
Top motivations to gig
Article |![](/images/media/resources/nissan-press-release.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![](/images/media/resources/nissan-press-release.png?w=535&h=304&fit=crop&fm=pjpg)