Resources
Everything you need to know about GigCX and how to access the power of the gig economy to elevate your customer experience.
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Balancing Generative AI with the need for humans in CX, with Kate Bradley Chernis
Podcast
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In this episode, we speak with Kate Bradley Chernis, founder and CEO of Lately.AI.
![](/images/media/resources/Ep 23 blog image.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![](/images/media/resources/Ep 23 blog image.png?w=535&h=304&fit=crop&fm=pjpg)
Balancing Generative AI with the need for humans in CX, with Kate Bradley Chernis
Podcast |![](/images/media/resources/Ep 22 blog image.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Scaling customer success, with Jay Nathan
Podcast |![](/images/media/resources/Ep 21 blog image.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Finding the perfect fit for GigCX in the customer journey, with Sue Morris
Podcast |![](/images/media/resources/ep-20-blog-image-1.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Experience Management within a GigCX Model, with Aimee Lucas
Podcast |![](/images/media/resources/Ep 19 blog image.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Creating and sustaining a focus on customer experience, with Ian Golding
Podcast |![](/images/media/resources/Ep 18 blog image.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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How GigCX is your competitive advantage, with David Avrin
Podcast |![](/images/media/resources/Ep 17 blog image.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Cultivating empathy in CX, with Natalie Petouhoff
Podcast |![](/images/media/resources/Ep 16 blog image.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Designing a Customer-Centric Culture in a Gig Crowd, with Annette Franz
Podcast |![](/images/media/resources/ep-15-blog-image-1.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Emotional Intelligence: The Future of CX, with Claire Beatty and Ginger Conlon
Podcast |![](/images/media/resources/Ep 14 blog image.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Setting yourself up for success with GigCX, with Jackie Craver
Podcast |![](/images/media/resources/ep-13-blog-image-1.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Leveraging gig with dignity, with Dennis Pollett and David Creech
Podcast |![](/images/media/resources/ep-12-blog-image-2.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Solving unpredictable contact volumes with GigCX, featuring Vinay Gupta and Dr. Julian Raabe
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