Resources
Everything you need to know about GigCX and how to access the power of the gig economy to elevate your customer experience.


The Expert Exchange: Meet Kevin, GigCX Expert for Zwift
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This week, we spoke to Kevin from the UK about their experience as a Zwift Expert. Let’s hear what she had to say.


11 CX experts share their views on GigCX
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GigCX Experts can do anything contact center agents can do (plus, some things they can’t)
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Top 5 insights from our 2022 Gig Customer Experience Report
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Summer sales are right around the corner - Is your customer service ready for the spike?
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What is true GigCX? (and what it isn’t)
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How gig is transforming CX
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The evolution of GigCX: It’s more than just basic query resolution
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The Expert Exchange: Meet Deborah, GigCX Expert for eBay
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Is GigCX the remedy to contact center hiring challenges?
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How Zwift uses GigCX to scale and flex its customer support
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The Expert Exchange: Meet Marlena, GigCX Expert for L'Oreal
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