Transform your biggest advocates into GigCX Experts
Who are the GigCX Experts?
We asked the gig crowd who they are, what they do, and why they do it.
They're everywhere
The Experts are an international community of talent from 34 countries and 6 continents, who speak 56 different languages. They're ready to revolutionize customer experience by enabling you to deliver trusted advice on-demand, at scale.
They’re knowledgeable
Experts are extremely knowledgeable and have the know-how to create extraordinary customer experiences. In fact, 81% are educated to an undergraduate degree or above, and 39% are at manager level or above.
They're diverse
The crowd includes full and part-time workers, full-time giggers, students, stay-at-home parents, and retirees. They include Gen Zs, Millennials, over 40s, and over 60s.
How we source GigCX Experts
Invite Experts to join your GigCX crowd. There are thousands of them with deep product knowledge and technical expertise - and many more waiting to join our platform daily.
Here's how we source them:
- We work with you to create the right Expert personas.
- Select customers who meet these personas.
- You invite them into the Limitless program via social media and email invitations.
We evaluate each potential Expert
Individuals have to meet specific requirements to qualify to become an Expert. We evaluate each individual based on their skills, language, brand and product knowledge.
Our platform makes it easy to grow and optimize your crowd
Thanks to our Limitless GigCX platform, we can match Experts to your customer inquiries to provide an expert answer. It’s simple.
It’s a GoodGig®
GigCX Experts are vital to what we do. That's why we pledge to take care of them, protect them, and reward them fairly. Check out our Limitless GoodGig principles.
Meet the Experts
Watch the interviews below and hear first-hand why they love their brands and Limitless.
Bastiaan
Bastiaan is a GigCX Expert for Unilever. He’s currently a historian and freelance writer who enjoys swimming, reading, cooking and long hikes. He enjoys helping other customers and having the flexibility to work on his own schedule.
Marcia
Marcia is a GigCX Expert for eBay. As an eBay seller herself, selling home and gift items, she loves giving advice and sharing her experiences of buying and selling with others, and increasing her knowledge at the same time.
Laura
Laura is a GigCX Expert for Sage. She works part-time as an office manager for a local domiciliary care agency. She loves being an expert because she enjoys answering customer questions and learning more about the products.
Janet
Janet is a GigCX Expert for eBay. She spends her retirement making and selling pottery on eBay. She loves being an expert because she enjoys increasing her eBay knowledge and earning extra income to treat herself and donate to causes she cares about.
John
John is a GigCX Expert for the Daily Mail Group. As an expert, he enjoys spending his retirement sharing his knowledge to help other Daily Mail readers, and love the flexibility GigCX offers and the chance to earn a little extra to enjoy in retirement.
Diego
Diego is a GigCX Expert for DAZN. He owns a small vineyard and olive grove near where he lives, and he loves all forms of sports, especially football. He loves being an expert because it gives him a sense of freedom that he didn’t have before.
Prateek
Prateek is a GigCX Expert for Microsoft. He enjoys being an expert because he likes solving problems, helping customers, and learning new things. He uses his earnings to pay for house and car loans, and hopes to save enough to take his wife to the U.K.
Renee
Renee is a GigCX Expert for Unilever. As a regular user of Unilever products, she enjoys GigCX because it makes her happy to help other people have the same incredible experience she has had. She saves her earnings to buy a home of her own someday.
Joanne
Joanne is a GigCX Expert for National Express. As a long-time National Express customer, she enjoys assisting other customers with their travel plans. She loves GigCX because of the flexibility of having no set schedule and working on the go.
Catherine
Catherine is a GigCX Expert for L’Oréal. She is a qualified hairdresser with 20+ years of experience and is currently a pharmacy dispenser. She loves the freedom GigCX gives her, being able to pick it up when it’s convenient for her.
Maren
Maren is a GigCX Expert for Unilever. She works full time in social sciences and loves combining her passion for food and beauty items with helping people. She enjoys answering questions and loves the challenge of finding answers to difficult questions.
Hear what Experts love about Limitless
Platform
The Limitless GigCX platform provides everything needed to manage and optimize your crowd of Experts.
Experts
Whether it’s solving an issue with a subscription or teaching customers how to use your products, there’s nothing quite like working with someone who has hands-on experience and a passion for your brand.
Managed Solution
The Limitless GigCX platform and the crowd are both managed by the team at Limitless so you can focus on your business while we focus on delivering amazing customer experiences.
Our 2023 Gig Customer
Service Report is here!
Explore our latest GigCX Report to find out how GigCX has entered the mainstream.