Resources
Everything you need to know about GigCX and how to access the power of the gig economy to elevate your customer experience.
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Balancing Generative AI with the need for humans in CX, with Kate Bradley Chernis
Podcast
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In this episode, we speak with Kate Bradley Chernis, founder and CEO of Lately.AI.
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What is your plan for GigCX in 2023?
Article |![](/images/media/resources/exchange jan 2023 - blog preview image.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Meet Stanislas, GigCX Expert for Unilever
Article |![](/images/media/resources/cx-predictions-preview.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Top CX Predictions for 2023
Article |![](/images/media/resources/blog preview image - kristin sharp.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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The rise of the app-based flex economy, with Kristin Sharp
Podcast |![](/images/media/resources/cropped-images/Shutterstock_519666442-0-0-0-0-1666810864.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Meet Khayelihle, GigCX Expert for Samsung
Article |![](/images/media/resources/customer service staffing - blog.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Customer service staffing: Which model is right for you?
Article |![](/images/media/resources/blog preview image - iain regan.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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GigCX: A game changer for the CX industry, with Iain Regan
Podcast |![](/images/media/resources/blog preview image Mike Havard.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Creating customer value using GigCX, with Mike Havard
Podcast |![](/images/media/resources/cropped-images/Shutterstock_564569752-0-0-0-0-1666810750.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Meet Miriam, GigCX Expert for L’Oréal
Article |![](/images/media/resources/shift left for customer service.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Shift Left for Customer Service
Article |![](/images/media/resources/neil-rae-blog-image.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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GigCX: The Nirvana of Customer Experience, with Neil Rae
Podcast |![](/images/media/resources/cropped-images/Shutterstock_1443613715-0-0-0-0-1667230414.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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