Resources
Everything you need to know about GigCX and how to access the power of the gig economy to elevate your customer experience.
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Balancing Generative AI with the need for humans in CX, with Kate Bradley Chernis
Podcast
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In this episode, we speak with Kate Bradley Chernis, founder and CEO of Lately.AI.
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Building a self-sustaining model of customer loyalty
Article |![](/images/media/resources/Ep 14 blog image.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Setting yourself up for success with GigCX, with Jackie Craver
Podcast |![](/images/media/resources/meet experts march - blog preview image.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Meet Ynah, GigCX Expert for Samsung
Article |![](/images/media/resources/silver-stevie-blog preview image.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Zwift wins silver Stevie Award for Innovation in Customer Service with GigCX
News |![](/images/media/resources/ep-13-blog-image-1.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Leveraging gig with dignity, with Dennis Pollett and David Creech
Podcast |![](/images/media/resources/gig-suitability-blog-preview-image.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Is GigCX right for my business?
Article |![](/images/media/resources/playstation-stevie-blog-preview-image.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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PlayStation Wins Gold for Best Customer Engagement Initiative at Annual Stevie Awards
News |![](/images/media/resources/ep-12-blog-image-2.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Solving unpredictable contact volumes with GigCX, featuring Vinay Gupta and Dr. Julian Raabe
Podcast |![](/images/media/resources/Jainth - Blog preview image 3.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Meet Jainth, GigCX Expert for Microsoft
Article |![](/images/media/resources/chatgpt - blog preview image.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Will ChatGPT and Bard change the need for human connection in CX?
Article |![](/images/media/resources/native language support - blog preview image.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Native language support, regardless of service volume
Article |![](/images/media/resources/community-forums-blog-preview.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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