Resources
Everything you need to know about GigCX and how to access the power of the gig economy to elevate your customer experience.
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Balancing Generative AI with the need for humans in CX, with Kate Bradley Chernis
Podcast
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In this episode, we speak with Kate Bradley Chernis, founder and CEO of Lately.AI.
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The Gig workforce is not just for Christmas
News |![](/images/media/resources/GigCX Myth 5.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Myth: GigCX is a safety net for busy seasons and not a long-term strategy
Article |![](/images/media/resources/ecccsa-award-finalist.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Limitless shortlisted at the European Contact Centre and Customer Service Awards
News |![](/images/media/resources/gigcx-myth-busting-social-share-1.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Myth: GigCX is the same as Work from Home
Article |![](/images/media/resources/GigCX Myth 3.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Myth: You can't trust GigCX Experts not employed by you
Article |![](/images/media/resources/NEW IMAGES/cropped-images/shutterstock_1188795577-0-0-0-0-1638213295.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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GigCX goes beyond traditional KPIs
News |![](/images/media/resources/GigCX Myth 4.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Myth: Gig-based companies exploit workers by circumventing labor laws
Article |![](/images/media/resources/GigCX Myth 1.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Myth: GigCX is still for early adopters
Article |![](/images/media/resources/NEW IMAGES/cropped-images/Expert Student bw-0-0-0-0-1638213399.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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3 key takeaways from our 2020 Gig Customer Service Report
Article |![](/images/media/resources/NEW IMAGES/cropped-images/meeting-customers-bw-0-0-0-0-1638213452.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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8 tips to effectively work from home
Article |![](/images/media/resources/NEW IMAGES/cropped-images/Expert Student bw-0-0-0-0-1638213554.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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How to become GigCX ready
Article |![](/images/media/resources/NEW IMAGES/cropped-images/Meeting bw-0-0-0-0-1638213627.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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