Resources
Everything you need to know about GigCX and how to access the power of the gig economy to elevate your customer experience.
Balancing Generative AI with the need for humans in CX, with Kate Bradley Chernis
Podcast
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In this episode, we speak with Kate Bradley Chernis, founder and CEO of Lately.AI.
Top 5 insights from our 2022 Gig Customer Experience Report
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Summer sales are right around the corner - Is your customer service ready for the spike?
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Meet Tiffany, GigCX Expert for PlayStation
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Global CX leaders predict the explosive rise of GigCX
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What is true GigCX? (and what it isn’t)
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How gig is transforming CX
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The evolution of GigCX: It’s more than just basic query resolution
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Is GigCX the remedy to contact center hiring challenges?
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Meet Deborah, GigCX Expert for eBay
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Study: 72% of customer service managers plan to add gig talent in the next 2 years
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How Zwift uses GigCX to scale and flex its customer support
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