Resources
Everything you need to know about GigCX and how to access the power of the gig economy to elevate your customer experience.
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Balancing Generative AI with the need for humans in CX, with Kate Bradley Chernis
Podcast
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In this episode, we speak with Kate Bradley Chernis, founder and CEO of Lately.AI.
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GigCX is more than just customer service
Article |![](/images/media/resources/sage-peer-to-peer-blog.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Sage launches Europe’s first peer-to-peer customer service platform for SMEs with Limitless
News |![](/images/media/resources/2021-gigcx-report-resource-thumbnail.png.webp?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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3 insights from our 2021 Gig Customer Service Report
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The relationship between GigCX and customer lifetime value
Article |![](/images/media/resources/ebay-award-ecccsa-limitless.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Best Customer Engagement Initiative Winners 2020 – Limitless and eBay!
News |![](/images/media/resources/NEW IMAGES/cropped-images/meeting-customers-bw-0-0-0-0-1638213058.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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An agile and scalable CX resource
Article |![](/images/media/resources/gigcx-myth-busting-social-share-4.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Myth: GigCX is simply another channel for brands to manage and monitor
Article |![](/images/media/resources/gigcx-myth-busting-social-share-2.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Myth: GigCX is the same as crowdsourcing
Article |![](/images/media/resources/gigcx-myth-busting-social-share-3.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Myth: GigCX is only a stop-gap
Article |![](/images/media/resources/NEW IMAGES/cropped-images/shutterstock_1732105081-0-0-0-0-1638213137.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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A year in the explosive rise of GigCX: 12 highlights in 2020
News |![](/images/media/resources/gigcx-myth-busting-social-share.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Myth: GigCX is about throwing more people at customer queries, not great people
Article |![](/images/media/resources/NEW IMAGES/cropped-images/Expert Home Barefoot bw-0-0-0-0-1638213255.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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