Resources
Everything you need to know about GigCX and how to access the power of the gig economy to elevate your customer experience.


Balancing Generative AI with the need for humans in CX, with Kate Bradley Chernis
Podcast
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In this episode, we speak with Kate Bradley Chernis, founder and CEO of Lately.AI.


GigCX is more than just customer service
Article |

Sage launches Europe’s first peer-to-peer customer service platform for SMEs with Limitless
News |

3 insights from our 2021 Gig Customer Service Report
Article |

The relationship between GigCX and customer lifetime value
Article |

Best Customer Engagement Initiative Winners 2020 – Limitless and eBay!
News |

An agile and scalable CX resource
Article |

Myth: GigCX is simply another channel for brands to manage and monitor
Article |

Myth: GigCX is the same as crowdsourcing
Article |

Myth: GigCX is only a stop-gap
Article |

A year in the explosive rise of GigCX: 12 highlights in 2020
News |

Myth: GigCX is about throwing more people at customer queries, not great people
Article |
