Resources
Everything you need to know about GigCX and how to access the power of the gig economy to elevate your customer experience.
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Balancing Generative AI with the need for humans in CX, with Kate Bradley Chernis
Podcast
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In this episode, we speak with Kate Bradley Chernis, founder and CEO of Lately.AI.
![Essentials to launching a gigcx operation](/images/media/resources/essentials-gigcx-plan-blog-2.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![Essentials to launching a gigcx operation](/images/media/resources/essentials-gigcx-plan-blog-2.png?w=535&h=304&fit=crop&fm=pjpg)
Essentials to launching a gig customer service operation
Article |![](/images/media/resources/NEW IMAGES/cropped-images/shutterstock_1416844700-0-0-0-0-1638212931.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Meet Bastiaan, GigCX Expert for Unilever
Article |![](/images/media/resources/NEW IMAGES/cropped-images/meeting-customers-bw-0-0-0-0-1638213058.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Meet Prateek, GigCX Expert for Microsoft
Article |![](/images/media/resources/NEW IMAGES/cropped-images/Meeting bw-0-0-0-0-1638213627.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Meet Diego, GigCX Expert for DAZN
Article |![](/images/media/resources/NEW IMAGES/cropped-images/Expert Kitchen bw-0-0-0-0-1638212652.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Why a gig model will fix your CX supply chain problem
Article |![3 Keys to Provide the Best Customer Experience](/images/media/resources/NEW IMAGES/3-customer-service-takeaways-1024x536.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![3 Keys to Provide the Best Customer Experience](/images/media/resources/NEW IMAGES/3-customer-service-takeaways-1024x536.jpg?w=535&h=304&fit=crop&fm=pjpg)
3 keys to provide the best customer experience
Article |![](/images/media/resources/NEW IMAGES/cropped-images/Expert Home Barefoot bw-0-0-0-0-1638212602.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Meet Janet, GigCX Expert for eBay
Article |![](/images/media/resources/NEW IMAGES/cropped-images/Expert Kitchen bw-0-0-0-0-1638212652.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Study: Nearly two-thirds of consumers more likely to buy from brands with real user customer service reps
Article |![](/images/media/resources/NEW IMAGES/cropped-images/Expert Student bw-0-0-0-0-1638212696.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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How subscription-based businesses can improve CX
Article |![](/images/media/resources/NEW IMAGES/cropped-images/Meeting bw-0-0-0-0-1638212731.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Meet Laura, GigCX Expert for Sage
Article |![](/images/media/resources/NEW IMAGES/cropped-images/meeting-customers-bw-0-0-0-0-1638212755.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Why you need to have a GigCX strategy, now
Article |![](/images/media/resources/NEW IMAGES/resource_example.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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