Resources
Everything you need to know about GigCX and how to access the power of the gig economy to elevate your customer experience.
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Balancing Generative AI with the need for humans in CX, with Kate Bradley Chernis
Podcast
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In this episode, we speak with Kate Bradley Chernis, founder and CEO of Lately.AI.
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Meet Khayelihle, GigCX Expert for Samsung
Article |![](/images/media/resources/customer service staffing - blog.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Customer service staffing: Which model is right for you?
Article |![](/images/media/resources/cropped-images/Shutterstock_564569752-0-0-0-0-1666810750.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Meet Miriam, GigCX Expert for L’Oréal
Article |![](/images/media/resources/shift left for customer service.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Shift Left for Customer Service
Article |![](/images/media/resources/cropped-images/Shutterstock_1443613715-0-0-0-0-1667230414.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Has the customer service industry reached a tipping point?
Article |![](/images/media/resources/cropped-images/shutterstock_624382007-0-0-0-0-1666806877.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Meet Marisol, GigCX Expert for Microsoft
Article |![](/images/media/resources/data security - blog.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Data security in a GigCX environment
Article |![](/images/media/resources/cropped-images/shutterstock_674063851-0-0-0-0-1666714235.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Meet Renée, GigCX Expert for Unilever
Article |![](/images/media/resources/legislation - blog.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Is GigCX considered co-employment?
Article |![](/images/media/resources/quality - blog.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Ensuring quality in a GigCX environment
Article |![](/images/media/resources/blog preview image - abbie expert.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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Meet Abbie, GigCX Expert for L'Oréal
Article |![](/images/media/resources/work preferences - blog.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
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