Resources
Everything you need to know about GigCX and how to access the power of the gig economy to elevate your customer experience.
![](/images/media/resources/Ep 23 blog image.png?w=727&h=413&filt=greyscale&fit=crop&fm=pjpg)
![](/images/media/resources/Ep 23 blog image.png?w=727&h=413&fit=crop&fm=pjpg)
Balancing Generative AI with the need for humans in CX, with Kate Bradley Chernis
Podcast
|
In this episode, we speak with Kate Bradley Chernis, founder and CEO of Lately.AI.
![](/images/media/resources/GigCX Myth 5.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![](/images/media/resources/GigCX Myth 5.png?w=535&h=304&fit=crop&fm=pjpg)
Myth: GigCX is a safety net for busy seasons and not a long-term strategy
Article |![](/images/media/resources/gigcx-myth-busting-social-share-1.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![](/images/media/resources/gigcx-myth-busting-social-share-1.png?w=535&h=304&fit=crop&fm=pjpg)
Myth: GigCX is the same as Work from Home
Article |![](/images/media/resources/GigCX Myth 3.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![](/images/media/resources/GigCX Myth 3.png?w=535&h=304&fit=crop&fm=pjpg)
Myth: You can't trust GigCX Experts not employed by you
Article |![](/images/media/resources/GigCX Myth 4.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![](/images/media/resources/GigCX Myth 4.png?w=535&h=304&fit=crop&fm=pjpg)
Myth: Gig-based companies exploit workers by circumventing labor laws
Article |![](/images/media/resources/GigCX Myth 1.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![](/images/media/resources/GigCX Myth 1.png?w=535&h=304&fit=crop&fm=pjpg)
Myth: GigCX is still for early adopters
Article |![](/images/media/resources/NEW IMAGES/cropped-images/Expert Student bw-0-0-0-0-1638213399.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![](/images/media/resources/NEW IMAGES/cropped-images/Expert Student bw-0-0-0-0-1638213399.jpg?w=535&h=304&fit=crop&fm=pjpg)
3 key takeaways from our 2020 Gig Customer Service Report
Article |![](/images/media/resources/NEW IMAGES/cropped-images/meeting-customers-bw-0-0-0-0-1638213452.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![](/images/media/resources/NEW IMAGES/cropped-images/meeting-customers-bw-0-0-0-0-1638213452.jpg?w=535&h=304&fit=crop&fm=pjpg)
8 tips to effectively work from home
Article |![](/images/media/resources/NEW IMAGES/cropped-images/Expert Student bw-0-0-0-0-1638213554.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![](/images/media/resources/NEW IMAGES/cropped-images/Expert Student bw-0-0-0-0-1638213554.jpg?w=535&h=304&fit=crop&fm=pjpg)
How to become GigCX ready
Article |![](/images/media/resources/NEW IMAGES/cropped-images/Meeting bw-0-0-0-0-1638213627.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![](/images/media/resources/NEW IMAGES/cropped-images/Meeting bw-0-0-0-0-1638213627.jpg?w=535&h=304&fit=crop&fm=pjpg)
How innovation can help contact centre operations manage the impact of coronavirus
Article |![](/images/media/resources/NEW IMAGES/cropped-images/Expert Kitchen bw-0-0-0-0-1638213697.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![](/images/media/resources/NEW IMAGES/cropped-images/Expert Kitchen bw-0-0-0-0-1638213697.jpg?w=535&h=304&fit=crop&fm=pjpg)
New to remote working? Take a lesson from the gig
Article |![](/images/media/resources/NEW IMAGES/cropped-images/shutterstock_1833003250-0-0-0-0-1638213756.png?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![](/images/media/resources/NEW IMAGES/cropped-images/shutterstock_1833003250-0-0-0-0-1638213756.png?w=535&h=304&fit=crop&fm=pjpg)
Top contact center questions raised by Coronavirus
Article |![](/images/media/resources/NEW IMAGES/cropped-images/Expert Home Barefoot bw-0-0-0-0-1638212554.jpg?w=535&h=304&filt=greyscale&fit=crop&fm=pjpg)
![](/images/media/resources/NEW IMAGES/cropped-images/Expert Home Barefoot bw-0-0-0-0-1638212554.jpg?w=535&h=304&fit=crop&fm=pjpg)