Resources
Everything you need to know about GigCX and how to access the power of the gig economy to elevate your customer experience.
Finding the perfect fit for GigCX in the customer journey, with Sue Morris
Podcast
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In this episode, we speak with Sue Morris, Vice President of Users and Product Operations at Google.
Myth: GigCX is a safety net for busy seasons and not a long-term strategy
Article |
Myth: GigCX is the same as Work from Home
Article |
Myth: You can't trust GigCX Experts not employed by you
Article |
Myth: Gig-based companies exploit workers by circumventing labor laws
Article |
Myth: GigCX is still for early adopters
Article |
3 key takeaways from our 2020 Gig Customer Service Report
Article |
8 tips to effectively work from home
Article |
How to become GigCX ready
Article |
How innovation can help contact centre operations manage the impact of coronavirus
Article |
New to remote working? Take a lesson from the gig
Article |
Top contact center questions raised by Coronavirus
Article |