Resources
Everything you need to know about GigCX and how to access the power of the gig economy to elevate your customer experience.
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Balancing Generative AI with the need for humans in CX, with Kate Bradley Chernis
Podcast
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In this episode, we speak with Kate Bradley Chernis, founder and CEO of Lately.AI.
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What does Pride mean to you?
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How do Experts Gig?
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Infographic - 2021 GigCX Report
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Top motivations to gig
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GigCX is more than just customer service
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3 insights from our 2021 Gig Customer Service Report
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The relationship between GigCX and customer lifetime value
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An agile and scalable CX resource
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Myth: GigCX is simply another channel for brands to manage and monitor
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Myth: GigCX is the same as crowdsourcing
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Myth: GigCX is only a stop-gap
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