CrowdService™ enables enterprises to combine AI with the passion and product knowledge of their own customers to deliver on-demand customer support, 24/7, in any language.
It’s the future of support
Build a qualified crowd of expert product users in hours to resolve customer support tickets and train AI algorithms to answer lower value tickets. Experts are available 24/7, in any language, to deliver amazing support at a significantly lower cost to serve.
Be live in 5 weeks
Invite product experts to join and CrowdService does the rest
Onboard and qualify Experts to be ready to support others and start training AI algorithms
Connect SmartCrowd to CRM, Bots and Messaging tools or deploy Limitless Live Messenger on web pages
Reward Experts for successfully supporting other customers and training AI algorithms to automate low value tickets
All our customers benefit from:
Significantly reduced cost-to-serve
Reduce costs by combining AI and product experts
Improved customer experience
Provide trusted advice and greater empathy at scale
Greater resource agility and diversity
Attract and scale qualified talent from anywhere within hours
How you can use CrowdService™
Product or service-related enquiries including technical support and troubleshooting
Guided support on how to self-serve, accounts and billing, or order related queries
Securely complete transactions including payments, upgrades, refunds or cancellations
Gig customer service pioneers
Find out how global organisations are revolutionising their customer service with us.