Flexible Location
HR

Recruitment & HR Manager

Reporting to: CFO

This an exciting role for someone who is ready to help shape the future people strategy of one of the UK’s fastest-growing tech companies. We want to attract and retain the best talent and create the best employee experience possible by driving culture and engagement throughout the workplace.

Status: Full time, Work From Home or Office

Region: Global

Limitless is a venture-backed business transforming the way customer service is delivered by the world’s biggest companies. Our SmartCrowd platform utilises the gig-economy to enable organisations to harness expert product users to help customers on-demand.  Our clients include Unilever, Microsoft, Sage, L’Oreal, and eBay. Our Mission is to “empower anyone on the planet to earn money for providing brilliant customer service for brands they love“.

Limitless is creating and defining a market that is set for substantial growth. Our engagements with organisations often do not fall in line with more established purchasing categories and a highly creative, disruptive mindset is required to fuel our growth plans.

Purpose of the role:

The initial purpose of the role will be to put in place the end to end candidate’s recruitment, onboarding, and probation experience at Limitless. You will help the company find and onboard candidates to reduce the need for agency spend, reduce time to hire, provide continuity and consistency in hiring processes such as interviews, co-ordination, and onboarding. Create consistent job ads, job descriptions, template emails for consistency when communicating with candidates and new employees, coordinate new starter inductions, organise probation check-ins, and shape the entire hiring process to focus around candidate experience, best practice.

Ongoing: The role will provide HR support for the Line Managers. You will help to create HR processes and assist in discussions such as disciplinary, redundancy, termination, and performance improvement. You will kick off succession planning process internally, focusing around internal talent and retention of the right individuals.

Key Responsibilities:

  • Gaining trust and credibility within the company and across continents to build influential and collaborative relationships between managers and employees
  • Own the end to end recruitment process focussing around candidate experience while ensuring Limitless benefits from best-practice talent acquisition practices
  • Create all job advertising, Employer of choice promotion, social networking in relation to advertising Limitless as the Employer of choice in GigCX, Tech, CX both in the UK and US
  • Own all candidate contact and follow up including feedback
  • Coordinate all aspects of recruitment, booking interviews, logistics, new starter tickets, induction preparation, and equipment issuing
  • Own the employee journey during probation, being the point of contact for questions, consistent check-ins, and organising the end of probation processes such as the relevant forms and hand over to Line Manager
  • Work closely with the Finance team to ensure hiring strategies are in line with company budgets and amending as appropriate
  • Owning all HR Policies and supporting in wider business policies, amending in line with updated legislation
  • Review and build programs and company’s goals and increase employee performance and engagement (e.g surveys, reward and recognition initiatives, internal and external events)
  • Championing the Company values and the behaviours we hope to see across the organisation

What you will do:

  • Advertise company to prospective candidates
  • Advertise jobs for Limitless
  • Headhunt ideal candidates
  • Build a talent pool across multiple disciplines
  • Carry out telephone screening
  • Conduct and lead interviews
  • Ensure that interview processes are as efficient and worthwhile as possible
  • Negotiate offers with preferred candidates
  • Ensure that all onboarding and new starter paperwork is complete in detail with plenty of time before the new starter begins
  • Arrange induction meetings with multiple departments
  • Liaise with new employees during their probation period and be there as a resource for support
  • Utilise Linkedin and the use of the Linkedin Recruiter license
  • Carry out HR management and administrative duties when needed
  • Always provide excellent customer service, internally and externally

What you will need: 

Personal Attributes

  • Excellent customer service skills: courteous, kind, efficient, helpful, and personable
  • Highly positive and energetic individual who can multitask and perform well under pressure
  • A great team player with the ability to listen to others
  • Excellent organisational skills and ability to prioritise key tasks that will contribute to the success of the company
  • Ability to be empathetic but also unafraid of leading/having difficult conversations
  • Able to build strong relationships based on trust and influence at all levels
  • Level-headed temperament, high emotional intelligence, and judgment
  • Bias for action, appetite for hands-on work, and hunger for quick learning
  • Sense of humour and can-do positive attitude

Knowledge & Skills

  • Excellent knowledge of MS Office
  • Exceptional written and spoken communication skills
  • Exposure to recruitment processes across multiple disciplines
  • Candidate focus in a competitive market
  • Experienced Linkedin Recruiter knowledge
  • Experienced interviewer in a range of styles
  • Able to give detailed and constructive feedback to a range of audiences
  • Experience in the practical application of UK employment law
  • Experience in HR management
  • Able to logistically plan and coordinate across multiple timezones

Desirable Skills

  • A CIPD or equivalent Qualification
  • Experience of working for a global company
  • Experience/knowledge of US Employment law

Interested?

To chat about this role please send your CV and a little bit about yourself to careers@limitlesstech.com

 

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